Tenant Engagement Strategy

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We're developing a new strategy which aims to tell you how we intend to improve how we listen and work with our tenants and leaseholders.

The council is writing a new Tenant Engagement Strategy with the help of your Tenant and Leaseholder Panel but we also need to know what is important to you and how we can help you to engage more with us as your landlord.

Strategic priorities

The panel have suggested what they think should be the priorities for the new Strategy but are they right? This is your chance to also have your say and to make suggestions on what you think needs to be changed or included.

These are the 4 aims suggested by the Tenant and Leaseholder Panel:

  1. Provide our customers with more opportunities and ways to communicate and engage with us
  2. improve engagement with customers and the wider community about how we will ensure that you live in safe, good quality homes in well managed areas
  3. Be open and honest with our customers about how we are performing and share information to enable you to judge for yourselves
  4. Ensure our customers have the opportunity and the training to enable you to scrutinise our services and shape them for the future


How to have your say

You can now give your views on the proposals.

If you don't want to respond online you can:

Email your response to: tenants@uttleford.gov.uk

Write to: Tenant Liaison Officer, Council Offices, London Road, Safron Walden CB11 4ER

After you've responded

The results will be presented to the Tenant and Leaseholder Panel later this year.

We're developing a new strategy which aims to tell you how we intend to improve how we listen and work with our tenants and leaseholders.

The council is writing a new Tenant Engagement Strategy with the help of your Tenant and Leaseholder Panel but we also need to know what is important to you and how we can help you to engage more with us as your landlord.

Strategic priorities

The panel have suggested what they think should be the priorities for the new Strategy but are they right? This is your chance to also have your say and to make suggestions on what you think needs to be changed or included.

These are the 4 aims suggested by the Tenant and Leaseholder Panel:

  1. Provide our customers with more opportunities and ways to communicate and engage with us
  2. improve engagement with customers and the wider community about how we will ensure that you live in safe, good quality homes in well managed areas
  3. Be open and honest with our customers about how we are performing and share information to enable you to judge for yourselves
  4. Ensure our customers have the opportunity and the training to enable you to scrutinise our services and shape them for the future


How to have your say

You can now give your views on the proposals.

If you don't want to respond online you can:

Email your response to: tenants@uttleford.gov.uk

Write to: Tenant Liaison Officer, Council Offices, London Road, Safron Walden CB11 4ER

After you've responded

The results will be presented to the Tenant and Leaseholder Panel later this year.

  • Tenant Engagement Strategy consultation

    Your information

    Information you provide will be treated in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679. Your contact details will be used solely for the purpose of contacting you about your this survey. You should refer to our Corporate consultation privacy notice for an explanation as to what we do with your personal information, how long we keep it and your right to withdraw your consent at any time you choose.

    Start now
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Page last updated: 26 Sep 2023, 04:02 PM